safety notice
AVABAG CARTRIDGE CARBON
FOR A SAFE WINTER SEASON
ORTOVOX RENEWS SAFETY NOTICE FOR AVABAG CARTRIDGE CARBON
This is how to check your AVABAG cartridge carbon
Additional note
Regardless of this safety notice, you must check your emergency and safety equipment, including the airbag system, as part of your preparation before every use. ORTOVOX indicates this on the cartridge itself and in all product descriptions.
FAQs - General questions about the safety notice
The adapter is the connector between the cartridge and airbag system. The adapter can be silver, light blue, dark blue, or red and is screwed into the system in the backpack.
The safety notice affects all customers who own an AVABAG cartridge and should be reminded to check the weight of their cartridge before each use.
Not affected by the safety notice are AVABAG customers who come from North America, which has its own cartridges.
Only the ORTOVOX AVABAG CARTRIDGE CARBON is affected by the safety notice. ABS-specific issues are not taken into account here.
The weight of an unpierced AVABAG cartridge must correspond to the weight specified on the AVABAG cartridge (+/-5g). If the weight deviation exceeds 5g above or below the specified value, the cartridge can be replaced at a specialist dealer.
THE FOLLOWING CHECK IS RECOMMENDED BEFORE EACH USE:
Regardless of the safety notice, ORTOVOX indicates in the instruction manual, directly on the cartridge, and via ORTOVOX communication channels that the weight of the AVABAG cartridge must be checked before each use.
You can search for an ORTOVOX dealer near you here.
All ORTOVOX dealers have been informed. If not enough cartridges are in stock, your dealer can order more. They are usually delivered within three working days.
If the weight of your non-activated cartridge is lower than it should be, you can replace it with a new cartridge at your trusted specialist dealer free of charge.
If your cartridge is affected, you can simply have it replaced free of charge at your ORTOVOX dealer. There you will get a new cartridge.
All ORTOVOX dealers have been informed. If not enough cartridges are in stock, your dealer can order more. They are usually delivered within three working days.
ORTOVOX is committed to state-of-the-art safety and emergency products that meet the highest possible quality standards. ORTOVOX provides comprehensive instruction manuals with this product – safety is our top priority.
In principle, it is always possible that an AVABAG cartridge no longer has the correct filling pressure at the time of use. For this reason, ORTOVOX indicates in the instruction manual, directly on the cartridge, and via ORTOVOX communication channels that the functionality of the airbag system must be checked before each use. This includes checking the weight and the correct filling level of the cartridge. The weight of the cartridge WITHOUT PROTECTIVE CAP must correspond to that specified on the AVABAG cartridge (+/-5g). If the weight deviation exceeds 5g above or below the specified value, the cartridge can be replaced at a specialist dealer.
To rule out any risk, ORTOVOX is renewing the safety notice calling for precautionary checks to be carried out on every AVABAG cartridge.
If you still have questions, contact our ORTOVOX service team via email to avabag@ortovox.com.
FAQs - Check the weight
You can use normal kitchen scales (that display grams).
Please ensure your cartridge has not been pierced and you have removed the protective cap. The required weight is specified on the cartridge. The actual weight of your cartridge must be within +/-5g of the specified weight.
There is a sticker on your cartridge that specifies the weight (without cap).
You can also take your AVABAG CARTRDGE CARBON to your ORTOVOX sports retailer to check the weight.
If the weight of your AVABAG CARTRIDGE CARBON is more than 5g below the weight specified on the cartridge (without cap), take your cartridge to an ORTOVOX dealer near you. There, you can replace your cartridge with a new one free of charge.
If the weight of the AVABAG cartridge carbon is the same as the weight specified on the cartridge (+/-5g), you can continue to use the cartridge without any concern.
ORTOVOX indicates in the instruction manual, directly on the cartridge, and via ORTOVOX communication channels that the functionality of the airbag system must be checked before each use. This includes checking the weight and the correct filling level of the cartridge. If the system is prepared incorrectly or if the cartridge is filled incorrectly, the AVABAG avalanche airbag might not activate.
You must check the weight of your AVABAG cartridge carbon before every use.
The protective aluminum cap is probably still screwed on. Please remove it and weigh the cartridge again.
